BusinessTechnology

Problems with connecting at a hotel …

When traveling and trying to use the hard wire at a hotel, you may find that the provided Ethernet cable won’t work. This is because hotels typically have a very outdated infrastructure and are still running at 10Mbps.

Most new computers are set with network speed set to auto detect, but this relies on the hardware being able to handle that detection, which older, cheaper network boxes aren’t able to do.

In the lower right corner of your screen, you should see your network icon that will look something like:

The network connection is the one that looks like a pair of computer screens ().

The ).

When you are connected to a hard-wire, the tray should look something like:

The icon for the network connection will flash as network activity occurs.

If you don’t see the icon for the Ethernet connection, right click on the one for the Wi-Fi to get the context menu and choose “Open Network Connections”:

This will bring you to the network connections, which will list all of the available network options that have been configured on your machine:

If the connection shows “Limited Connectivity” instead of “Connected”, you most likely don’t have an IP address.

Right clicking on the “Local Area Connection” (or whichever one is associated with your Ethernet card) will give you a similar context menu that should let you check your connection by choosing “Status”.

This will show you a more detailed status of the connection:

You can try clicking the “Repair” button to force the connection to restart, but this typically won’t work in the hotel scenario. So going back to our context menu for the Ethernet connection, choose “Properties”:

This will bring up the property sheet for the connection:

Click on the “Configure” button next to the adapter to get to the settings. This will bring up the properties:

Go to the “Advanced” tab to change the link speed to 10Mbps:

Click “OK” and the adapter should reset and you’ll be good to go.

Hi, I’m Rob Weaver